SmartReply reads each new enquiry and writes a reply that already knows your prices, your hours and how you talk. You skim it, tweak if you like, and send. Nothing goes out without you.
Hi — saw your studio online. Do you do one-off lessons and roughly what do they cost? Also are you open weekends? Cheers, Mark
Three steps, then it runs quietly in the background — drafting, never sending on its own.
Prices, services, opening hours, location, booking process — we build these into it from your existing content. It answers only from what's true, and defers to you on anything it doesn't know.
Feed it a few of your real past replies and it picks up your tone — warm, brisk, however you write. Each new enquiry gets a tailored draft, not a canned template.
The draft lands ready for your review. Glance, tweak if you want, copy and send from your own inbox. You're always the last word — nothing goes out without you.
If a figure isn't in your facts, it won't guess one. It drafts a note saying you'll follow up personally — no made-up quotes reaching a customer.
SmartReply only ever writes. Every reply waits for your approval. No mailbox surprises, no auto-fired messages you didn't see.
Incoming email is treated as content to reply to, never as instructions. Attempts to manipulate the reply are ignored by design.
Trained on your own replies and kept concise. Customers get a human-sounding answer, because you wrote the voice it borrows.
Set up in a day, billed monthly, cancel whenever. No per-email surcharges.
No — and that's deliberate. SmartReply only writes drafts. Every reply waits for your review until you say send. You stay the last word on everything that leaves your inbox.
It won't guess. If an enquiry asks something outside your facts — an unusual request, a price you haven't set — it drafts a short, polite note saying you'll follow up personally, and flags it for you.
We seed it with a handful of your real past replies, so it borrows your phrasing and tone rather than a generic template. You can adjust any draft before sending.
Your website (or a list of your prices, services and hours) and a few examples of how you write. Digiworx handles the technical side and has it drafting within a day.
Enquiry text is processed only to draft a reply, and we don't sell or share it. We'll walk you through exactly what's stored and for how long during setup, so there are no surprises.
Book a quick call with Danny and we'll have SmartReply drafting in your voice within a day.
Book a call